Click here for the Romanian version of Personal data processing policy
NEW HOUSE IN TOWN operates with transparency and compliance with the legal provisions regarding the protection of personal data, respectively the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as the “General Regulation on data protection” and of Directive (EU) 2016/680 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data by competent authorities.
NEW HOUSE IN TOWN pays particular attention to the privacy of the users of this Website and therefore assumes to take the necessary precautions to protect the personal data collected from them in order to prevent their loss, theft, disclosure or unauthorized use.
“Personal data” are defined as all personal data relating to a user, respectively any information that allows his or her identification directly or indirectly as a natural person.
If the user wishes to express his opinion regarding the policy applicable to the Website regarding the processing of personal data and / or the Cookie Policy, he or she can contact NEW HOUSE IN TOWN at the postal address or the email address mentioned in the chapter “Contact details” below.
I. What data do we collect?
NEW HOUSE IN TOWN collects and processes the following personal data in accordance with the methods and principles described below:
• the connection domain (automatically detected by the control server), including the user’s dynamic IP address;
• the e-mail address of the user, if the person has previously disclosed it, for example by completing and sending the form available on the Site or by communicating with the person in charge of the Site through the email etc.;
• the set of information regarding the pages that the user has consulted on the Site;
• any information that the user has voluntarily provided.
The Website may also collect non-personal data. These data are qualified as non-personal data because they do not allow the identification of a particular person directly or indirectly. Therefore, this data may be used for any purpose, for example, to improve the site, the products and services offered or the advertisements of the operator. If non-personal data is combined with personal data, so that the identification of a natural person is possible, these data will be treated as personal data until it is proved impossible to attribute this data to a particular person.
II. Methods of collection
The Website collects personal data as follows:
• Through the contact form
III. Policy for the processing of personal data
Personal data are collected and processed only for the following purposes:
- ensuring the management and control of the execution of the proposed services;
- tracking the requests and sending the answers to the visitors of the Site;
- sending information about new properties according to the visitor’s preferences;
- sending promotional materials;
- making statistics;
- improving the quality of the site and of the services;
- conducting commercial prospecting actions;
- accurate identification of the user’s interests.
IV. Legitimate interests
In the course of its activity, NEW HOUSE IN TOWN processes personal data of the users of this site. When the processing of personal data is not justified by a legal obligation or the obligation to execute a contract, the processing of personal data can be justified on the basis of “legitimate interests”. However, NEW HOUSE IN TOWN guarantees that, in the event of pursuing its legitimate interests in the processing of personal data, it will not seriously affect the rights and freedoms of the individuals concerned, while maintaining the proportionality between the respect due to their rights and its purposes.
V. Period of validity
NEW HOUSE IN TOWN undertakes to keep personal data only for the reasonable time necessary for the purposes pursued and in accordance with the legal requirements and the regulations in force. The personal data of a user are kept at most 10 years from the conclusion of the contractual relationship that links this user to NEW HOUSE IN TOWN. At the end of the retention period, NEW HOUSE IN TOWN makes every effort to ensure that personal data become unavailable and inaccessible.
VI. Application of rights
NEW HOUSE IN TOWN reserves the right to verify the identity of the user of the Website in order to exercise its rights.
VII. Right To Access Data
The user can obtain a free written communication or a copy of the personal data that has been collected. NEW HOUSE IN TOWN may charge reasonable fees based on administrative costs for any additional copies requested by the user. When the user submits this request in electronic form, the information is provided in a common electronic form, unless the user requests otherwise. Unless the General Data Protection Regulation provides otherwise, the copy of its data will be communicated to the user within one month of receiving the request.
VIII. Automatic data processing (Cookies)
NEW HOUSE IN TOWN uses Cookies to customize and improve the user experience on the Site.
The Cookie Policy is updated in order to integrate in the current activity the most recent changes proposed by Regulation (EU) 2016/679 regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
Before continuing to browse the NEW HOUSE IN TOWN Site, the user is required to spend the time to read and understand the contents of the Cookie Policy. By continuing to browse the Site, the user confirms the acceptance of the use of cookies in accordance with the Cookie Policy.
We remind users that they can change the settings of these cookies at any time by following the instructions provided in the Cookie Policy.
IX. The right to have data rectified
The user can obtain, free of charge, as soon as possible and at the latest within one month, the rectification of his personal data that would be inaccurate or irrelevant, as well as the completion of them if they prove incomplete.
Except for the provisions of the General Data Protection Regulation, the application regarding the right to rectification shall be processed during the month of introduction.
X. The right to oppose the personal data processing policy
The user can at any time, for reasons related to his specific situation, oppose the processing of his personal data, when:
◦ the processing is necessary for the fulfillment of a mission of public interest or in the exercise of an official authority vested in the operator;
◦ processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
The operator NEW HOUSE IN TOWN may refuse to enforce the right of objection of the user when it proves the existence of compelling and legitimate grounds for the processing, which outweigh the user’s interests, rights and freedoms, or when the processing serves to assert, exercise or defend legal claims.
In the event of a dispute, the user may file an appeal in accordance with the “Applicable law and competent jurisdiction” chapter of this Policy.
The user may also object, at any time, without justification and free of charge, to the processing of personal data when his/her data is collected for commercial prospecting purposes (including in the case of profiling).
If personal data are processed for scientific or historical research purposes, or for statistical purposes in accordance with the General Data Protection Regulation, the user has the right to oppose, for reasons related to his particular situation, the processing of personal data, unless the processing is necessary to carry out a mission of public interest.
Unless otherwise provided by the General Data Protection Regulation, NEW HOUSE IN TOWN will respond to the user’s request as soon as possible and at the latest within one month and will motivate its response when it intends not to grant a specific request.
XI. The right to restrict the processing of personal data
The user can obtain the limitation of the processing of his personal data when he challenges the accuracy of the data, for a period that allows the operator NEW HOUSE IN TOWN to verify the accuracy of the respective data. Also, the processing of the data will be limited when the processing is illegal, but the user opposes the deletion of the respective personal data, requesting instead the restriction of their use. In the event that the operator NEW HOUSE IN TOWN no longer needs the personal data for the purpose of processing, but the user requests them in order to assert, exercise or defend legal claims, the operator will be obliged to stop any processing thereof.
Limitation of the right to process personal data also occurs when the user opposes the processing of his data, for the period of time in which NEW HOUSE IN TOWN has the right to verify that his legitimate rights prevail over those of the data subject.
XII. The right to delete data (“the right to be forgotten”)
The user has the right to obtain from the operator NEW HOUSE IN TOWN the deletion of personal data, without undue delay, if there is one of the following reasons:
1) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
2) the user withdraws consent on which the processing is based and there is no other legal ground for the processing;
3) the user objects to the processing and there are no overriding legitimate grounds for the processing;
4) the personal data have been unlawfully processed;
5) personal data must be deleted in order to comply with a legal obligation in Union or Member State law to which the operator NEW HOUSE IN TOWN is subject.
6) personal data were collected within a service offer for minors.
The user is not entitled to request the operator NEW HOUSE IN TOWN to delete his data by virtue of their personal character in the following situations:
1) when data processing is necessary for exercising the right of freedom of expression and information;
2) if the processing is necessary for compliance with a legal obligation which requires processing by Union or Member State law to which the operator is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the operator;
3) when processing is necessary for reasons of public interest in the area of public health;
4) if the processing is necessary for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes and to the extent that the right of erasure could make impossible or could seriously harm the achievement of the objectives of the processing;
5) when processing is necessary for the establishment, exercise or defence of legal claims.
Except as provided in the General Data Protection Regulation, the operator NEW HOUSE IN TOWN undertakes to respond to the user’s request as soon as possible and at the latest within one month from receiving the request and to motivate his response when he intends not to approve such a request.
XIII. The right to “data portability”
The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to the operator NEW HOUSE IN TOWN, in a structured, commonly used and machine-readable format and have the right to transmit those data to another operator without hindrance from the operator to which the personal data have been provided, where:
◦ the processing is carried out by automated means; and when
◦ the processing is based on consent or on a contract between the user and the operator.
Under the same conditions and by the same means, the user has the right to request to the operator NEW HOUSE IN TOWN that the personal data concerning him / her are transmitted directly to another person responsible for the processing of personal data, where technically feasible.
The right to data portability does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the operator.
XIV. Recipients of data and disclosure to third parties
The beneficiaries of the data collected and processed are, in addition to the operator NEW HOUSE IN TOWN itself, its agents or other subcontractors, such as its carefully selected business partners who collaborate with the person responsible for processing in the context of providing services.
If the data is disclosed to third parties for direct marketing or commercial prospecting purposes, the user will be informed in advance in order to choose to accept the transfer of his data to third parties.
As this transfer is based on the consent of the user, the user can at any time withdraw his consent for this specific purpose.
NEW HOUSE IN TOWN complies with the legal and regulatory provisions in force and will, in all cases, ensure that partners, agents, subcontractors or other third parties who have access to this personal data comply with this Policy.
NEW HOUSE IN TOWN must disclose the user’s personal data in case a lawsuit, a legal procedure or a public order makes this disclosure necessary.
NEW HOUSE IN TOWN cannot make any transfer of personal data outside the European Union.
XV. Security
NEW HOUSE IN TOWN will implement the technical and organizational measures necessary to guarantee a level of security of processing and of the collected data appropriate to the risks to which they are subject.
NEW HOUSE IN TOWN takes into account the state of knowledge, the costs of implementation and the nature, scope, context and purpose of the processing, as well as the risks to which users’ rights and freedoms are subject.
Also, NEW HOUSE IN TOWN uses encryption technologies that are recognized as the industry standard in the IT sector when transferring or receiving data from the Website. In addition, it has implemented appropriate security measures to protect and prevent the loss, misuse or alteration of information received from the Website.
If the personal data that NEW HOUSE IN TOWN undertakes to protect are exposed to compromise, the operator will act quickly to identify the cause of the breach and to take remedial action as soon as possible.
NEW HOUSE IN TOWN has the obligation to inform the user about this incident if required by law.
XVI. Modification of the Regulation on the processing of personal data and Cookies
NEW HOUSE IN TOWN reserves the right to change the terms of this Policy at any time. The changes will be published directly on the NEW HOUSE IN TOWN Website.
XVII. Applicable law and competent jurisdiction
This policy is governed by the national legislation of the place where NEW HOUSE IN TOWN operates mainly.
Any dispute related to the interpretation or execution of this Policy has been handled exclusively by the competent court from the place where NEW HOUSE IN TOWN is headquartered.
XVIII. Disclaimer
The NEW HOUSE IN TOWN Web site may contain links to other sites and / or other websites that are not the property of NEW HOUSE IN TOWN.
NEW HOUSE IN TOWN assumes no responsibility for the content of these sites and therefore cannot be held responsible for the content, advertising, goods, services, software, information or other materials available on or through these sites.
NEW HOUSE IN TOWN will not be responsible for the loss of personal data, any negative effects on the personal data of users or other moral and / or patrimonial damages caused by the access to the respective sites.
XIX. Contact
If you have any questions or concerns about how we treat and use your personal data or you wish to exercise any of your rights, please contact us by accessing the contact details available on the Site.